1.No representations or warranties are made or given by the company save as appear herein. In particular, no guarantee or warranty is
given that the installation will reduce, eliminate or be free from condensation. No variation of, or additional to work specified overleaf or
any oral representation, or promises made by anyone other than the proprietor of the company are authorised. Customer requirements
given verbally must be confirmed in writing otherwise the company accepts no responsibility for errors in interpretation or delay in
processing the order.
2. The customer will expect delivery, or provide access to enable installation to be completed as soon as advised that all the goods are
ready. If within 28 days of advice an appointment has not been made, the balance of the purchase price is then due and payable, and
interest as in 3 below shall occur thereafter.
3. The balance payable on completion referred to overleaf, shall be paid to the company on delivery of the goods, or upon fixing of the
installation being completed where fixing is part of the contract. Payment shall be made in cash, or cheque or money order payable to
Window Wise “account payee only”. The purchaser shall not be entitled to withhold payment by reason of any alleged minor defect;
the company will investigate any alleged defect after payment in full or the balance payable on completion. When payment is not made on
the due date in accordance with this condition, the company shall have the right to require payment of interest on the outstanding amount
at a rate of 2% per month from the due date until the date of actual payment. Any variation in the rate of VAT after the date of the order
overleaf will b e passed to the purchaser.
4. Representatives and samples are used to demonstrate a typical window and its composition. Windows & doors shown in the schedule
overleaf will b e measured and manufactured in the way considered suitable by the company and pursuant to the company policy of
continuous improvements to its products. The company reserves the right to make any necessary modifications without notice
5. T h e company guarantees to repair or replace free of all charges, any product which develops a fault due to defective materials or
construction during the guarantee period specified. The guarantee is subject to correct maintenance and use as advised by the company.
This guarantee is given in addition to, and not in substitution for, all the customers’ rights under common law and by statute, provided that
written notice of any such claim is given within that period.
6. The company shall undertake to its best endeavours to adhere to any delivery period quoted to the customer but time shall not be the
essence of the contract. The company shall not b e liable in respect o f any delay in installation caused b y accidents, fires, strikes,
lockouts, shortage of materials, or other causes beyond the company’s control.
7. I n the event that the purchaser insists against the company’s advice on ordering a glazed installation of a size or style which results in the
company’s recommended maximum size for a particular area of glass being exceeded (and this fact is noted overleaf), the company shall
not b e responsible for any risk or potential adverse consequences involved, and the company guarantee shall not apply t o any defect
which is the result of the installation of any oversized unit.
8. Any alteration to radiators, electrical wiring, telephone wiring, plugs, sockets and fitments, pelmets or blinds which are necessary to
property at which the company carries out installation, is the responsibility of the customer. The company shall be under no liability to
make good t o any damaged brickwork, plasterwork, pebble dashing, rendering or any other similar materials, paintwork, decorating.
woodwork or furniture, except to the extent that such damaged by its negligence or the negligence of its employees. Any plasterwork or
rendering specifically included i n t h e contract will b e unpainted.
brickwork/rendering, the company will endeavour to match existing materials, i.e. bricks, floors, etc. But reserves the right to substitute. It
is not always possible to establish at the time of surveying whether a lintel is required. Should one prove necessary, this will be charged
a s a n extra if one is not specifically included in the contract overleaf. Whilst all responsible precautions will be taken in accordance with
normal building practices, the company cannot accept responsibility for any structural or fascia damage occurring after the installation.
9. Glass manufacturers will not give a guarantee covering minor imperfections and the company cannot be held responsible for such
imperfections. Therefore all glass will be to the standards of the Glass and Glazing Industry. Leading and Georgian-effect products may
have slight variations and the company cannot guarantee to completely match patterns to adjacent windows and/or door areas as the
patterns are set out and spaced in accordance with the general trade practice.
1 0 . This contract is firm and binding on both parties and not subject to cancellation (except as provided in conditions 11 & 12 below).
11. In the event of the customer seeking to cancel the contract prior to the commencement of manufacture, the company may, at their
absolute discretion, agree to cancellation providing they are reimbursed by the customer for any expenses incurred.
12. The company reserves the right to cancel the contract should the subsequent survey of the property show any problems with the
structure of t h e building
13. The company will not be held responsible for any breakage of glass after installation.
14. Any deposit paid to the company by the customer is non-refundable.
15. Removal and replacement of curtains, blinds and pelmets are the customer’s responsibility. No undertaking can be given that the
customer’s existing doors, windows and/or frames can be removed as to be fit for re-use and any other purpose.
16. For all installations where scaffolding is required a charge will be made to the customer. The company will only pass onto the customer
the cost of the scaffolding as charged to the company.
17. The customer shall be responsible for insuring that the supply and fitting to the product complies with every applicable statue order in Cousin regulation or direction of government, local or other authority regulations and in particular that they have lawfully obtained every necessary licence permit or authority required in connection therewith.
18. The company reserves the title to the goods until all outstanding debts of the purchaser have been paid to the company, and such title is
irrespective as to whether the goods have been passed onto others or incorporated into any structure.
19. These terms and conditions shall not be construed so a s to affect the statutory or common law rights of the customer.
Abbreviations used: SG – Single Glazed; DG – Double Glazed; EMG – Extra Making Good